You may return your purchase for a refund within 28 days of receiving it. Simply post the item(s) back to us at the address listed on this page.
Your statutory rights on cancellation are not affected.
Refunds will be honoured any time within 28 days of receipt of your purchase.
Please note, all delivery and custom charges incurred on returns made will be your responsibility. We are not responsible for return postage other than for incorrect, mis-described or faulty items, so please attach the correct postage. Sadly, we cannot be responsible for parcels that fail to reach us, so please make sure you obtain a certificate of posting as proof of purchase.
We ask that you return the items in good condition, with all the original packaging and tags intact.
We aim to process all returns within 7 days of reaching us and will email or write to confirm when this has been done. Sometimes the limitations of the banking system mean that the refund may take a further few days to show up on your card statement.
Please send returns to:
Mitchell-Finch Design Ltd. Bodgers Cottage, 7 The Street, Brampton, Beccles, Suffolk NR34 8DZ.